Please reach us at Info@etoileeever.com if you cannot find an answer to your question.
The difference between 14k and 18k gold is the amount of pure gold in the alloy. 14k gold contains 58.3% pure gold and 41.7% other metals, while 18k gold contains 75% pure gold and 25% other metals. This means that 18k gold is more valuable and has a richer, deeper color than 14k gold.
Not always. Currently, we do not offer engraving services to jewelry listed on the website. We only offer engraving services to custom jewelry orders.
No. We do not accept returns of any kind due to our special craftsmanship nature made with hands from Myanmar on each Jewelry and, also because of using high quality and luxury materials.
Currently, we ship only to United States, United Kingdom, Australia, Europe, Switzerland, Singapore and South Korea.
Yes, depending on whether our Myanmar artisans can create the type of customization you requested. You must contact us by email at info@etoileeever.com to discuss about your ideas/CADs files to see whether we can accept the custom jewelry for you or not.
Yes, you must first pay in full amount for the custom made jewelry pieces before we make your jewelry pieces. We only accept wire transfer payments for the custom made jewelry pieces.
Yes. It is mandatory for all customers from South Korea to provide their PCCC ID NUMBER for available to purchase Jewelry from the web boutique.
Yes, they are crafted carefully by Myanmar artisan with hands and local goldsmiths after molds of jewelry are made with 3D. Some jewelry are handmade in California, Los Angeles.
We ship to all states in United States and, United Kingdom, Europe, Australia, South Korea, Singapore with USPS. Express shipping is possible with extra charges with USPS.
Yes, you must pay all the custom duties and taxes/VAT etc., from your end that Étoilée Ever™️ do not responsible for any custom duties and taxes/VAT for customers and customers are responsible to pay any custom duties and taxes/VAT to be able to receive Jewelry pieces from custom.
No, you are not allowed to cancel the order that you have made. Once you make the purchase, you are no longer allowed to cancel your order. All sales are final. So, please make sure to read FAQs section before you make any purchase.
© Etoilee Ever L.L.C.
Rensselaer, New York, USA
Jewelry handmade in Myanmar and in California, Los Angeles, USA
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